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Home > Products > Services Catalogue > Services Details

Managed WAN-DR Package

Details
Providing a broker’s DR site with only Main direct connectivity to DFM Main and DR sites over a Managed MPLS. Brokers links will be owned and managed by DFM. By the end of the first year (router) custody will be under brokers.

This service is Optional 
Broker will have access to DFM production and Test 
Note: This service can be provided to the remote brokers

For more information on this service, please contact:
DFM Customer Services
T: +971 4 305 5555
E: customerservice@dfm.ae

Fees
AED 42,000 per year

Procedures
  • Broker submit his request through Email or Letter.
  • Network team will share the Managed WAN SLA with the Broker.
  • Upon signing the SLA by broker and DFM 
  • Broker need to fill Managed WAN form 
  • Request will be submitted to Etisalat.
  • Upon Etisalat survey, a time frame will be communicated with the broker for the service provision.
  • Service will be provided.

Required Documents
  • Signed Managed WAN SLA
  • Etisalat form to be filled for broker details

How to Apply?
By email or letter to IT-HelpDesk or Market control or Network team.