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01 january 2014
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Cancel iVESTOR Card & Transfer to Bank Account

The investor can request to cancel their iVESTOR Card and receive any due dividend payments via their Bank Account. 

For more information on this service, please contact:
DFM Customer Services
T: +971 4 305 5555
E: customerservice@dfm.ae

AED 100 for the iVESTOR Card Cancellation without balance (Card Balance =0)
AED 200 for the iVESTOR Card cancellation fees with balance transfer request

  1. Complete the Cash Dividends Request Form and select the Bank payment method                
  2. Complete the iVESTOR Card Services Request Form to cancel the card
  3. Attach required documents 
  4. Submit the application with the documents to the Client Affairs Department
  5. A Receipt for cancellation of the iVESTOR Card will be issued and submitted to the investor
  6. Funds will be transferred to the investor's bank account within 10 working days 

Required Documents
  • Valid copy of the Passport
  • Valid copy of the National ID
  • Bank statement or a certified bank letter issued within the last 3 months, stating clearly the IBAN.  

How to Apply?
Online through DFM eServices or in person at the DFM Client Affairs Department, Trading Floor, World Trade Centre, Dubai


You can cancel your iVESTOR card by completing the iVESTOR Card Services Form and submitting by email to dividendservices@dfm.ae or by fax to +971 4 305 5189.