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Home > Products > Services Catalogue > Services Details

Cash Dividends Services

Details

This service allows the investor to perform three different services:

The investor should select their preferred payment method of receiving his/her future cash dividends either through the iVESTOR Card 

  • 1-or Bank Transfer, by completing the application form. With the iVESTOR Card, the investors can instantly receive their dividends with an SMS notification when deposited, withdraw cash from any Emirates NBD ATM or branch, or any VISA or PLUS marked ATMs globally, top up their card and make retail and online purchases. Investors can also use the iVESTOR Card to subscribe online to IPOs and Rights Issues, and register and vote at AGMs.
  • 2-The investor can receive the unclaimed dividends by specifying the company and the dividend year(s). The unclaimed dividends will be transferred to the registered payment method.
  • 3-The investor can request for Ivestor Card services including the requests below:
  • Ivestor Card re-issuance, lost, stolen, or damaged
  • Ivestor Card re-issuance for captured iVESTOR card
  • Ivestor card cancellation with or without balance transfer request 

For more information on this service, please contact:
DFM Customer Services
T: +971 4 305 5555
E: customerservice@dfm.ae

Fees

iVESTOR Card issuance is free of charge until 31 December 2017

Ivestor Card replacement is AED 50.00

Ivestor Card Cancellation with balance transfer is AED 200.00

Ivestor Card Cancellation without balance transfer is AED 100.00

Procedures
  1. The investor must complete the Cash Dividends Request Form
  2. Attach required documents along with the request form and submit to the Client Affairs Department
  3. The Client Affairs Department will issue a receipt invoice for the investor to pay the required fees in the case of choosing the iVESTOR card method.
  4. The iVESTOR Card will be issued by the Client Affairs Department and the investor will be notified by SMS that the card will be delivered by ARAMEX

Required Documents
  1. Cash Dividends Request Form
  2. Original copy of a valid Passport
  3. Original copy of the National ID (for UAE Nationals & Residents only)
  4. A copy of the Power of Attorney and copy of the National ID (if Representative)
  5. Certified Bank Letter/ Bank Statement of the investor (If the chosen method is bank account)

How to Apply?
Online through DFM eServices or in person at the DFM Client Affairs Department, Trading Floor, World Trade Centre, Dubai

FAQs

Yes you can apply for an iVESTOR card and also select your preferred mode of payment for receiving any due dividends, i.e. either by crediting to your iVESTOR card account, your Bank Account or by cheque payment.
You can cancel your iVESTOR card by completing the iVESTOR Card Services Form and submitting by email to dividendservices@dfm.ae or by fax to +971 4 305 5189.
Dividends will be deposited to your iVESTOR card account only for listed companies who decide to distribute dividends using DFM as the paying agent.
For lost cards, please contact DFM iVESTOR Card Services on +971 4 305 5555, select option 3. For replacement of card, please complete the iVESTOR Card Services Form and submit by email to dividendservices@dfm.ae or by fax to +971 4 305 5189. (Fee AED 50)