• EMAARComposition of the Board of Directors of Emaar Development PJSC (under conversion)
  • EMAARMinutes of the Constitutive General Assembly of Emaar Development PJSC (under conversion)
10:00
01 january 2014
Home > Products > Services Catalogue > Services Details

Trade Corrections

Details
For a broker to correct a deal they executed by mistake; they are requested to contact DFM controllers to rectify the mistake in the investor’s account.

A Deal Specification Amendment Form is filled in before financial settlements are made (between 02:00 and 02:30pm). If the mistake was discovered after the financial settlement, a request is to be submitted to the CSD Division within a maximum of two days from the trading day to amend the investor’s account in the electronic CSD record.


For more information on this service, please contact:
DFM Customer Services
T: +971 4 305 5555
E: customerservice@dfm.ae

Fees
0.003 (three thousands) of the deal’s highest sale price in the case of securities.0.0003 (three ten thousands) of the deal’s highest sale price in the case of bonds and Sukuk. At a minimum of AED 100.

Procedures
  1. Fill out “Deal Specification Amendment Form”.
  2. An official letter must be provided from the brokerage company showing the details of the mistake and how to amend it (maximum by T+1), and submit it to the CSD Division.
  3. CSD Division to amend the investor's account.
  4. A receipt voucher will be sent to the broker by the CSD Division.

Required Documents
  1. Copy of the Trade Log summary of the deal details.
  2. Deal Specification Amendment Form.

How to Apply?
Online through DFM eServices

FAQs

The Trade Data Amendment process is implemented if the brokerage company made a deal/trade for the wrong investor, or a trade with incorrect details. The brokerage firm will need to fill out a special form that is submitted on the same day of the trading session and before 14:30. The form can still be submitted after 14:30 and until settlement date, however there will be charges determined by the Clearing and Settlement Department.