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Home > About DFM > About DFM > DFM Management Team

DFM Management Team

Meet the DFM Senior Executive Management team, view their profiles and key divisional functions.

Mr. Hassan Abdulrahman Al Serkal

Position: Executive Vice President - COO, Head of Operations Division, Dubai Financial Market (DFM)

Brief: Mr. Al Serkal’s career began in 1988, as a Computer Analyst for Etisalat, one of the leading telecommunications providers in the United Arab Emirates.

Biography:

There he spearheaded a new service applications processing system for subscribers and services combining multiple systems across Etisalat branches and remote offices in the UAE. In 1993 he moved to Dubai’s Department of Economic Development as Head of Information Technology and coordinated the smooth transition of application systems from the Dubai Municipality to the Department of Economic Development.

In 1998 he was requested to join in the formation and establishment of the Dubai Financial Market; where he quickly rose to the challenge to become one of the five original founders, who throughout the years have provided an invaluable drive, passion and input into making “The DFM Project” a successful reality.

Mr. Al Serkal holds a Bachelor's degree in Computer Science from Seattle Pacific University, USA.

Mr. Al Serkal is currently the Executive Vice President - Chief Operating Officer and Head of Operations Division at the Dubai Financial Market (DFM); leading the Operations Division including Market Operations, Listing & Disclosure and Information Technology Departments, driving forward the formulation and implementation of progressive market control policies and IT strategies.

Division's main functions:

The Operations Division comprises of three central departments; IT, Market Operations and Listing & Disclosure. Together these ensure the smooth running and swift work flow of everyday market business, through the adoption of latest technologies and the implementation of industry best practices. The departments carry out significant market functions which include:

  • Increasing business agility utilizing technology and process automation
  • Improving operational efficiency through cutting edge technologies
  • Facilitate the decision making process by enabling analysis of real-time and historical Data
  • Minimize operational risks through business continuity planning and technology controls
  • Minimize trading risks through broker’s collateral and account management
  • Providing fair treatment to investors and business partners through automated business rules
  • Monitor trading and ensuring that brokers operating in the market abide by all market rules and regulations
  • Licensing brokerage firms and certifying individuals to operate as brokers in Dubai Financial Market
  • Setting the rules and parameters for the trading system
  • Monitoring the market and suspending / resuming securities
  • Listing Local and Foreign Equity and Debt Securities to be traded in Dubai Financial Market as well as de-listing those securities
  • Disclosing or announcing any news related to Listed Securities that would have an impact on the value of the security
Mariam Fikri

Ms. Maryam Mohamed Fekri

Position: Executive Vice President - COO, Head of Clearing, Settlement and Depository Division, Dubai Financial Market (DFM)

Brief: Ms. Maryam Fekri began her career working with the Dubai Economic Department before joining in the establishment of Dubai Financial Market (DFM) in the year 1998.

Biography:

Ms. Fekri was specifically nominated to contribute in the founding of what was then called, “The DFM Project”. She is one of the original five key pillars who actively strived towards transforming DFM - the first listed exchange in the GCC - from a mere vision into a fully operational and successful entity. 

Since then Ms. Fekri has been charged with the smooth running and operations of the Clearing, Settlement and Depository Division; the most significant business function and revenue generator in the DFM. She manages a team of over 70 professionals who include Client Affairs and Customer Service representatives.

Ms. Fekri championed the strategic use of technology to ensure maximum operational efficiency from which DFM's depository is a fully scripless and electronic depository. She is also responsible for the robust post-trade infrastructure which has recorded 100% systems availability with no clearing member defaults to date.

Ms. Fekri has a Bachelor's degree from the Dubai Higher Colleges of Technology.

She is currently the Executive Vice President - Chief Operations Officer and Head of Clearing, Settlement and Depository at the Dubai Financial Market. Under her leadership, Ms. Fekri spearheaded the task force responsible for the successful upgrade of the MSCI UAE Index status from ‘Frontier’ to ‘Emerging Market’ in the MSCI May 2014 Market Review.

Division's main functions:

  • To provide an atmosphere of security and stability for investors during their interaction with the Dubai Financial Market through the confidentiality preserved of their information and the non-acceptance of any unofficial or unreliable orders when executing any action
  • To reduce the opportunities for fraud in investors' securities through the exercise of strict controls over brokers transactions with the Clearing Authority in favor of the investor
  • To ensure receipt and delivery of accurate information of the investor after ascertaining his/her identity
  • To efficiently action requests by ensuring the validity of applications and supporting documents and swiftly completing transactions
  • To ensure the completion of accurate and correct daily settlement by ascertaining the receipt of all amounts due from the brokers and payment of all dues

Mr. Ahmed Mohammed Aljaziri

Position: Executive Vice President Head of Corporate Services Division, Dubai Financial Market (DFM)

Brief: Mr. Ahmed Aljaziri began his career in 1989 at the Dubai Municipality where he served as Head of Revenue Collection for a duration of 4 years.

Biography:

In 1993 he moved to the Department of Economic Development (DED) where he was appointed Head of Treasury and was soon after promoted to the position of Head of Administration Affairs. 

During his tenure with the DED, Mr Aljaziri headed various economic committees including the Purchasing, HR, and Annual Inventory Committee. He also played a major role in the management of financial activities related to the Dubai Shopping Festival.

Mr. Al Jaziri holds a Bachelor's degree in Accounting and Information Systems from the Emirates University.

In 1998 he was requested to join in the formation and establishment of the Dubai Financial Market (DFM) project; and is one of the five main pillars and original founders of the market. He was the Head of Finance and Administration Affairs Department, where he meticulously went about setting all the essential policies and procedures to be adopted within the DFM.

Mr. Al Jaziri is currently the Senior Vice President and Head of Corporate Services, sharing his lifelong expertise and knowledge for the continuous improvement and growth of the DFM.

Division's main functions:

The Corporate Services Division is made up of three core departments; Finance, Legal, and Purchasing and Contracting. Together they provide the necessary and essential support required by the Dubai Financial Market to ensure that all operations are running as efficiently as possible. The key functions of this division include:

  • Preparing and developing comprehensive and strategic financial budget alignments with the strategic operational budget and all DFM sector plans; providing all relevant financial information that comply with the IAS, IFRS, regulations, laws and best practices to aid management in the decision making process
  • Developing financial systems and implementing best practices in internal control and efficiently managing cash flow, liquidity and gap analysis that satisfy all internal and external customer needs
  • Providing and securing all the necessary requirements for DFM materials and services in terms of quality, cost and delivery time; as well as continuously growing the supplier database and preparing all necessary contracts and agreement documents in accordance with standard rules and regulations
  • Providing DFM units with legal consultation and ensuring that all contracts, memorandums and legal documents are in accordance with the law and satisfy DFM policies and standards before approval

Mr. Jamal Ibrahim AlKhadhar

Position: Executive Vice President – Head of HR& Strategic Planning Division, Dubai Financial Market (DFM)

Brief: Mr. Jamal Ibrahim Hassan Al Khadhar has been with the Dubai Financial Market since its pre-inception phase in 1998 when he was requested to participate in its formation.

Biography:

Mr. Jamal is one of the five key founders and leaders of the DFM.

He established and managed the marketing department in the DFM between 2000 – 2008 when he was later charged with handling the Statistics and Research Department; in addition to the Product Development Department in the market.

Mr. Jamal holds a Master's degree in Total Quality Management from the University of Wollongong in Dubai, and a Higher Diploma in Information Technology from the Higher Colleges of Technology in the UAE.

He also served as an assessor for the Dubai Quality Awards in 2001.

Mr. Jamal is currently the Senior Vice President and Head of the HR and Strategic Planning Division in DFM and is constantly focused upon ensuring best practices and adopting standards of excellence within DFM.

Division's main functions:

The Human Resources and Strategic Planning Division key functions include:

  • Talent Management & Manpower planning
  • Recruitment & Selection
  • Training & Development
  • Employee Relations
  • Compensation & Benefits
  • Strategic Planning
  • Enabling Excellence
Fahima Al Bastaki

Mrs. Fahima Al Bastaki

Position: Executive Vice President – Head of Business Development Division, Dubai Financial Market (DFM)

Brief: Mrs Al Bastaki started her career at HSBC Middle East in 1998, bringing a wealth of experience to the financial sector and capital markets in the UAE.

Biography:

Mrs. Al Bastaki carries a wealth of experience within the financial sector and capital markets in particular. She started her career at HSBC Middle East in 1998 and then in 2004 joined Dubai Financial Market (DFM) to head the Listing and Disclosures Department where she spearheaded a number of successful initiatives attracting companies to list on the DFM managing over 80% of total listings to date. By 2009 she became the Business Development Division Head as an expansion to her role. Mrs. Al Bastaki is one of the top Executive management team at DFM and plays a key role in the development of the DFM as a Public Listed Company and an Exchange championing best practices in Investor Relations, while working collaboratively with the regulator. Mrs. Al Bastaki initiated and continues to lead the organization of the DFM International Investor Conferences in London and New York since 2007. Notably, Mrs. Al Bastaki also developed the IPO strategy for DFM in 2009 including a study and a regular private IPO Forum, which has become a flagship event for Decision Makers.

Mrs. Al Bastaki holds a Bachelor's degree in Applied Science of Business Administration. She is a Certified Financial Advisor (CIFA) from the Chartered Institute of Bankers (UK) since 2000, and holds a CFA Claritas certification for capital markets. Mrs. Al Bastaki is a Certified Investor Relations Officer as well as an Accredited Director with the Hawkamah Institute of Corporate Governance. Mrs. Fahima is a graduate of the Women on Board Program by Hawkamah in partnership with the Dubai Women Establishment.

Mrs. Fahima had the privilege of being a Senior Quality Assessor in Dubai Quality Award in 2006 & 2007. Moreover, and as part of her role in DFM, she was a Committee Member of the Officials & Directors of GCC Stock Markets and Authorities under the GCC Secretariat General in 2009 and the chairperson of the Middle East Investor Relations Society (ME IR) Dubai Chapter for 3 years.

Division's main functions:

The Business Development division focuses on four key areas; Issuers Affairs, Public Relations, Corporate Communications and Investor Relations. Some of their collective core functions include:

  • Building and maintaining corporate relations with existing issuers and supporting them in their IR activities
  • Attracting and providing guidance to potential companies looking to go public
  • Initiating new projects that support the development of the DFM and NASDAQ Dubai IPO pipeline.
  • Developing smart issuer services and providing strategic support necessary to raise awareness among the issuers' key stakeholders
  • Communicating with Financial Media through the provision of official statements and press releases
  • Interacting with external delegates, government parties and institutions relevant to the DFM and coordinating the needful communication and media conferences
  • Managing current DFM investor relations functions and ensuring best practices in IR are applied to support investor and analyst communications
  • Creating and executing strategic marketing and communication campaigns and bridging the gap between the DFM and investors, government entities, listed companies and other market participants
  • Planning and execution of all corporate events, internal and external seminars, and educational investor and issuer activities
  • Increasing awareness of the DFM brand through consistent communication on various media platforms and event participation
  • Maintaining open digital communication channels including the management of the DFM website and related social media platforms to ensure that the public is informed and updated on all the latest market happenings

Mr. Ali Al Hashimi

Position: Executive Vice President - Head of Financial Services Division, Dubai Financial Market (DFM)

Brief: Mr. Al Hashimi began his career with the National Bank of Abu Dhabi in 1997 and then moved to the First Gulf Bank in 1998 as the Central Operations Officer.

Biography:

At the end of 2000, he moved to the Abu Dhabi Islamic Bank (P.J.S.C) as Head of Islamic Finance Operations and Capital Markets Services where he remained for the next six years.

In 2006 he was appointed Chief Operating Officer at Dubai Bank (P.J.S.C), before finally joining the Dubai Financial Market (DFM) in 2009.

Mr. Al Hashimi holds a Master of Business Administration and a B.Sc. in Business Management, Economics and Business Administration from the University of Baghdad.

He is currently the Executive Vice President, heading the Financial Services Division, executing wide strategic projects including two major developments, the migration of new core banking systems and integration with sub systems. Moreover, he was successful in introducing new products to the capital market with the support of VISA International and other major vendors, establishing a full-fledged Registrar department and commercializing Market Data. He also played a vital role in setting the current business model and in the acquisition of Nasdaq Dubai by the DFM.

Furthermore, Mr. Al Hashimi’s significant contribution in the IPO & Registrar industry has ranked him a pioneer in the establishment of this business trend on a corporate standard level.

Division's main functions:

The Financial Services Division provides pioneering services through its two core departments; Market Data Services and Corporate Action Services. The departments work to meet the growing demand of market participants. The division’s main functions include:

  • Offering direct access to the most accurate and timely information available through providing several types of feeds with varying levels
  • Preparing and planning AGM / EGM meetings including the setup of the voting / e-voting process; and providing a range of cost efficient services designed to fulfill the meeting requirements using state-of-the-art technology and the most advanced applications in the market
  • Calculating, distributing and reconciling dividend and payments on behalf of DFM clients through the utilization of robust systems and efficient processes which are cost efficient and ensure accuracy
  • Providing a high standard electronic IPO / RI Management and payment processing solution, strategically positioned to become an invaluable eServices framework for Lead Managers and Receiving Banks