• IFANotification from the company
  • NIHNotification from the company
01 january 2014
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Dematerialization of Share Certificates

Service ID

Companies can request lifting the freeze on shares based on an official request from the company submitted to the DFM.

For more information on this service, please contact:
DFM Customer Services
T: +971 4 305 5555
E: customerservice@dfm.ae

AED 20 for each transaction

  1. The company sends an official request to the Clearing, Settlement and Depository Department requesting to lift the freeze on particular shares. 
  2. The Clearing, Settlement and Depository Department will send a confirmation letter to the company once the shares are unfrozen along with the invoice to settle the payment of fees. 

Required Documents
A valid copy of the investor’s supporting documents in the case of mergers.

How to Apply?
Online through DFM eServices or in person at the DFM Client Affairs Department, Trading Floor, World Trade Centre, Dubai


Shares cannot be transferred if they are frozen. Frozen shares need to be un-frozen first; this process requires submission of an original certificate or copy of Allotment Notice to the DFM.