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Investor Statements and Reports

Service ID
4.1.1

Details
 Investors can view their statements and view their transactions free of charge via DFM eServices available on www.dfm.ae or through the DFM Smart Services App.


Investor Statements and reports show the balance of securities depending on the period requested by the investor. The information appearing on the statement depends on the selected statement type. The available types for the investors are as follows:

  • Investor’s Balance in all Listed Securities
  • Investor Balance for a Specified Company
  • Investor’s balance with Trading Member
  • Investor Securities Movement Report
  • Investor Statement of Account
  • Investor Securities Activity Report
  • Transaction Details with Trading Member

Fees
Online via DFM eServices: free of charge

In person at the Investor Affairs:
Statement/Report charge is as follows:
Printed: AED 10 (5 AED for every printed page exceeding 10 pages)
By Email: AED 10
On CD: AED 100

 


Procedures
  • To view your statement via DFM eServices:

    1. Register to DFM eServices at DFM Website or DFM Smart Services App

    2. Login with your username and password

    3. Select the eREPORTS tab

    4. Choose the statement type

    5. Choose the dates

    6. Click ‘View Report’

    Alternatively, you can submit your request to Investor Affairs at the Dubai CSD:

    1. Complete the Investor Statements and Reports Request form and sign by investor
    2. Submit the Form with the required documents to the Investor Affairs Department

    3. Investor Affairs will submit the statement to the investor after the payment is completed.

    Notes:
    Investor's signature must be certified by one of the following:
  • Dubai CSD staff at Investor Affairs
  • Licensed Trading Member at Dubai Financial Market
  • An accredited Bank in UAE licensed by UAE Central Bank

Notary Public and UAE embassy in foreign countries or  by the UAE Ministry of Foreign Affairs. 


Required Documents
Completed Investor Statements and Reports Request and signed by the investor


For Individuals:

  • Valid Copy of the Passport
  • Valid Copy of the Emirates National ID (for UAE Nationals and Residents only)

In addition to specific documentations depending on:

In case of a Minor (below 21 years):

  • The signature of the Guardian (the Father)
  • Valid copy of the guardian’s Passport or Emirates National ID
  • In case of a guardian other than the father: true copy of duly authenticated guardianship order issued by the court or Notary public

For Companies Institutions/Governments/Banks /Funds/ Trading Members registered at DFM:

  • Valid copy of the Trade License and Commercial Register
  • True copy of the Memorandum of Association
  • True copy of a duly authenticated Authorized signatory letter issued by the company. The letter is not required in case the authorized signatory is mentioned in the Memorandum of Association
  • Valid copy of the Passport or Emirates National ID of all authorized signatory
  • Any document issued from other countries must be authenticated by the official authorities and the UAE embassy in those countries or the UAE Ministry of Foreign Affairs.
In addition to specific documentations depending on:
In case of a Representative (for all investor types):
  • Valid copy of a duly authenticated Power of Attorney issued from the court or Notary Public
  • Valid copy of the representative’s Passport or Emirates National ID
  • A Power of Attorney issued from other countries must be authenticated by the official authorities and the UAE Embassy in those countries or by UAE Ministry of Foreign Affairs

How to Apply?
View online statements via DFM eServices at www.dfm.ae or DFM Smart Services App. Alternatively, request the statement in person at Investor Affairs, Trading Floor, Dubai World Trade Centre, Dubai, or submit through your Trading Member