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Bank Account Transfer within UAE

Service ID

Investors can submit a request via DFM eServices at www.dfm.ae or through the DFM Smart Services App.
Bank Account Transfer is a payment method option provided to the investor in order to claim the cash dividends. The investor can receive the unclaimed dividends by updating their payment method. Any unclaimed dividends will be transfer to the selected payment method as well as future cash dividends.


1. Complete the Cash Dividends Request Form
2. Attach required documents 
3. Submit the application with the documents to the Client Affairs Department.

Required Documents
  • Valid copy of the Passport          
  • Valid copy of a National ID (UAE National and Residents only)      
  • Bank statement or a certified bank letter issued within the last 6 months, stating clearly the IBAN

How to Apply?
Online through DFM eServices or in person at the DFM Client Affairs Department, Trading Floor, World Trade Centre, Dubai


  • Bank Account Transfer within the UAE (Custodians): AED 25 per record - min. AED 150.
  • Bank Account Transfer outside the UAE (Custodians): AED 25 per record - min. AED 250.