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Contact Information:
Customer Service
+971 4 305 5555
customerservice@dfm.ae

Note: All DFM current fees will be subject to VAT, effective 1st January 2018. The fee will be added to invoices as per the UAE Federal Law No.8 of 2017.

 

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Reports

Service ID
2.3.1

Details
DFM issue reports for the companies upon request from the Clearing, Settlement and Depository Department, indicating the type, details and date of the requested report. 


For more information on this service, please contact:
DFM Customer Services
T: +971 4 305 5555
E: customerservice@dfm.ae

Fees
  • Electronic copy: AED 0.5, minimum of AED 300 and maximum of AED 10,000 (per row in the report)
  • Hard copy: AED 200 for first 20 pages and AED 20 for any extra page, maximum of AED 15,000

Procedures

  1. The company requesting the service must send an official correspondence to the Clearing, Settlement and Depository Department to obtain the report, indicating the type and date of the report.
  2. The Issuer Affairs department will generate and audit the report for the company.
  3. Fees will be calculated based on the type of report, and format of report i.e. CD, hard copy or via email, the invoice will be issued accordingly and sent to the company within 2 working days.  
  4. The company will be sent a confirmation letter from DFM along with the invoice. 


Required Documents

An official letter of request with the signature of the authorized signatory (if any)


How to Apply?
Online through DFM eServices or in person at the DFM Client Affairs Department, Trading Floor, World Trade Centre, Dubai

FAQs

If I chose to subscribe to eReports, what types of reports are available?
  • Daily Trade reports
  • Movement report
  • Top shareholder per symbol (the issuer chooses the number)
  • Holder of certain percentage in the company
  • Trade summary per client type and citizen category
  • List of investors pledge account balance
  • Rolled in - out investors by symbol
  • New investors by symbol
  • Stock adjustment by symbol (mostly requested by dual listed companies)
  • Active investors by volume / value
  • Sharebook
  • Trade Details for a symbol
  • Top 15 trades (buyers and sellers)
Register on eServices for electronic reports.
How can I access our company share register and list of investors on a daily basis?
You can subscribe to our interactive web-based Electronic Shareholder Analysis Report (eSAR). 

Or request for an electronic connection to your sharebook.

Otherwise simply request customized reports based upon your specific needs as and when it is required. Each of the above options have different features and advantages and are subject to fees. For more details, kindly email us at registry@dfm.ae or view detailed list of Issuer services and eServices.
Are customized reports available based on our requirements?
Yes customized reports are available subject to fees. Click here.
What are the methods available to receive sharebooks or reports? 
  • Hard copy (printed)
  • Soft copy (via email)