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Contact Information:
Customer Service
+971 4 305 5555
customerservice@dfm.ae

Note: All DFM current fees will be subject to VAT, effective 1st January 2018. The fee will be added to invoices as per the UAE Federal Law No.8 of 2017.

 

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Share Book Preparation

Service ID
2.3.2

Details
DFM provides the service of share book preparations for listed companies offering details of the shareholder registry in the listed companies that are managed by DFM as per the company's instructions. 

DFM CSD updates the data concerning ownership of securities in the registry automatically as soon as any amendment/update requests are received from the investor or their representative.

DFM employees consider the utmost confidentiality of data and information concerning the decisions of the listed companies that may impact the price of their deposited securities, or trading in them, and not using this information and data to realize any personal gain either directly or indirectly.


For more information on this service, please contact:
DFM Customer Services
T: +971 4 305 5555
E: customerservice@dfm.ae

Fees
  • Electronic share book: AED 1, minimum of AED 1,000 and maximum of AED 15,000 (per investor in the registry)
  • Hard copy: AED 200 for first 20 pages and AED 20 for any extra page, maximum of AED 20,000

Procedures

  1. The company requesting the service must send an official correspondence to the Clearing, Settlement and Depository Department to obtain the report, indicating the type and date of the report.
  2. The Issuer Affairs department will generate and audit the report for the company.
  3. Fees will be calculated based on the type of report, and format of report i.e. CD, hard copy or via email, the invoice will be issued accordingly and sent to the company within 2 working days.  
  4. The company will be sent a confirmation letter from DFM along with the invoice. 


Required Documents

An official request from the company bearing the signature of the authorized signatory (if any)


How to Apply?
Online through DFM eServices or in person at the DFM Client Affairs Department, Trading Floor, World Trade Centre, Dubai

FAQs

Would the Electronic Connection Service (electronic Connection with AS400 system used for share registrar) allow us to generate sharebook reports? 
No. You can subscribe to DFM's eSAR, the Electronic Shareholder Analysis Report, a web-based interactive reporting tool for measuring, managing and analyzing corporate financial performance in terms of investor behavior and share price index to maximize its effectiveness and optimize the returns - both financial and strategic.
What are the methods available to receive sharebooks or reports? 
  • Hard copy (printed)
  • Soft copy (via email) 
If I chose to subscribe to eReports, what types of reports are available?
  • Daily Trade reports
  • Movement report
  • Top shareholder per symbol (the issuer chooses the number)
  • Holder of certain percentage in the company
  • Trade summary per client type and citizen category
  • List of investors pledge account balance
  • Rolled in - out investors by symbol
  • New investors by symbol
  • Stock adjustment by symbol (mostly requested by dual listed companies)
  • Active investors by volume / value
  • Sharebook
  • Trade Details for a symbol
  • Top 15 trades (buyers and sellers)
Register on eServices for electronic reports.
How is the sharebook updated?
  • The sharebook is linked with the trading and CSD systems, so whenever a trade is executed or a movement is approved, the balance is updated automatically. 
  • This is the same when investors' data is updated by the CSD, such as contact details, this is immediately reflected on the sharebook.