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Contact Information:
Customer Service
+971 4 305 5555
customerservice@dfm.ae

Note: All DFM current fees will be subject to VAT, effective 1st January 2018. The fee will be added to invoices as per the UAE Federal Law No.8 of 2017.

 

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Share Book Preparation with Pledge and Entitlement Details

Service ID
2.3.3

Details
DFM provides the service of share book preparation with pledge and entitlement details to the companies. A report can be obtained that bears the details of the securities that are held in pawn or retained (if any) indicating the pawn / retention entity and their mail address.


For more information on this service, please contact:
DFM Customer Services
T: +971 4 305 5555
E: customerservice@dfm.ae

Fees
Electronic share book: AED 1.5, minimum of AED 1,000 and maximum of AED 20,000 (per investor in the registry)

Procedures
  1. The company requesting the service must send an official correspondence to the Clearing, Settlement and Depository Department to obtain the report, indicating the type and date of the report.
  2. The Issuer Affairs department will generate and audit the report for the company.
  3. Fees will be calculated based on the type of report, and format of report i.e. CD, hard copy or via email, the invoice will be issued accordingly and sent to the company within 2 working days.  
  4. The company will be sent a confirmation letter from DFM along with the invoice. 

Required Documents

An official request from the company bearing the signature of the authorized signatory (if any)


How to Apply?
Online through DFM eServices or in person at the DFM Client Affairs Department, Trading Floor, World Trade Centre, Dubai

FAQs

How is the sharebook updated?
  • The sharebook is linked with the trading and CSD systems, so whenever a trade is executed or a movement is approved, the balance is updated automatically. 
  • This is the same when investors' data is updated by the CSD, such as contact details, this is immediately reflected on the sharebook. 
What types of reports do we receive in case of corporate actions?
  • In the case of a dividend distribution, you will receive the Sharebook and Pledged Shares Report. 
  • In the case of a dividend and bonus shares distribution, you will receive two sharebooks, one before the bonus distribution to allow you to calculate the dividend before the bonus addition – Pledge Shares Report – and the second sharebook after with the Bonus Addition & Bonus Shares Report, which shows you the bonus added per IN. 
  • In the case of a bonus shares distribution, split and conciliation, you will receive the Sharebook & Bonus Shares Report.