• AMLAKClarification of the news published in media
  • CBDClarification of the news published in media
01 january 2014
Home > Products > Services Catalogue > Services Details
Rate Service

Cheque Services (non-expired returned cheques)

Service ID

The investor can request to receive their non-expired returned dividend cheques.

For more information on this service, please contact:
DFM Customer Services
T: +971 4 305 5555
E: customerservice@dfm.ae

AED 15 if the cheque amount is more than AED100

  1. Complete the application to issue a new cheque in the case of non-expired or returned cheques, to the Client Affairs Department and sign the copy of the required cheque.
  2. The Client Affairs Department will confirm the status of the cheque with the Financial Services Department.
  3. The Client Affairs Department will issue a receipt for the investor to pay the fees
  4. A new cheque will be issued and an SMS will be sent to the investor informing them that the cheque is ready for collection. 

Required Documents
  1. A valid copy of the Passport 
  2. A valid copy of the National ID (UAE Nationals & Residents only)
  3. A copy of the Power of Attorney and copy of the National ID (if Representative)
  1. Double check that the cheque is not expired or returned.
  2. Attach valid copy of passport.
  3. Valid copy of National ID (for UAE Nationals & Residents).
  4. Issue voucher for fees
  5. A copy of the power of attorney and copy of national ID representative if any.

How to Apply?
Online through DFM eServices or in person at the DFM Client Affairs Department, Trading Floor, World Trade Centre, Dubai


During dividends distribution all cheques are mailed to the address  resgistered in DFM. For returned/replaced cheque you can request from DFM for a courier service (fees apply) or you can arrange with a courier service to collect your cheque from the DFM, or you can authorize a person to collect your cheque on your behalf.