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Home > Products > Services Catalogue > Services Details

iVESTOR Card Balance Statement

Service ID
4.5.17

Details

iVESTOR cardholders can access their iVESTOR Card Balance Statement and view their transactions free of charge via DFM eServices at www.dfm.ae or through the DFM Smart Services App.

The following transaction details are shown on the statement:
1. Dividends deposited in the investor's iVESTOR Card stating the security name, dividend amount and the dates deposited.
2. Any Rights Issues subscribed to including the security name, subscribed amount, and the transaction date.
3. Card purchase transactions, top-up deposits, cash withdrawals, and any other activities on the card.

 


 


Fees
Online via DFM eServices: AED 0
At DFM Client Services Affairs Desk:
- Printed Copy: AED 10 (5 AED for every printed page exceeding 10 pages)
- By Email: AED 10
- CD Copy: AED 100

 


Procedures
To view your statement online:
1. Register to DFM eServices at www.dfm.ae
2. Login with your username and password
3. Select the eREPORTS tab
4. Select the iVESTOR Transactions Report
5. Select the dates
6. Click 'View Report'

Alternatively, you can request a statement at the DFM Client Services Affairs Desk, in person:
1. Complete the iVESTOR Card Balance Statement Form
2. Attach the required documents mentioned below
3. Submit the application form with the required documents to DFM Client Services Affairs Department.
4. Make payment either by cash or card
5. The report will be provided to you as per the preferred method requested

Required Documents
1. iVESTOR Card Balance Statement Form completed
2. Valid Copy of passport
3. Valid copy of National ID (for UAE Nationals & Residents)
4. Power of Attorney (If Representative)

Note: Any document issued from other countries must be authenticated by the official authorities and the UAE Embassy in those countries

How to Apply?
View online statements via DFM eServices at www.dfm.ae or DFM Smart Services App. Alternatively, request the statement in person at the DFM Client Affairs Department, Trading Floor, World Trade Centre, Dubai

FAQs

Yes you can. Please complete the iVESTOR Card Services Form, and choose to receive by email on a monthly or quarterly basis. Ad hoc statement requests are chargeable at 10 AED per statement.